Appreciation drives performance

“The deepest principle of human nature is the craving to be appreciated,” said psychologist William James.

And the experience of appreciation can be transformative.

Also known as social recognition, this occurs when you notice something good someone has done and express your appreciation to them. While performance feedback provides information to improve work-related behaviours, social recognition is specific, positive praise. I noticed how you dealt with that customer sensitively, and I am sure they will return; or…I really appreciated you staying back last night to finish the report for this morning’s meeting. You did a great job with it.

It’s easy to focus on the weeds rather than the flowers; observing the shortfalls in spite of dazzling progress and/or achievement. Appreciating the buds as well as the blooms can really help someone maintain their forward trajectory of growth, development and success.

Beyond its motivational benefits, appreciation also reduces burnout, increases engagement and retention,¹ while improving task performance.²

Oh and, I’ve never known anybody to ever complain of being overappreciated.

>If you or any of your leaders are navigating tricky people challenges, feel free to reach out.

Ray

I’d love to know if this piece was helpful by your click on the heart and please feel free to comment.

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ray@rayhodge.com.au; www.rayhodge.com.au; +61 403 341 105

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1. https://www.forbes.com/sites/jackkelly/2023/10/12/how-social-recognition-in-the workplace-enhances-employee-retention-production-and-happiness/

2. https://www.researchgate.net/publication/228536942_The_Impact_of_Recognition_on_Employee_Performance_Theory_Research_and_Practice

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